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Privacy Policy

Last Updated: December 2024

1. Introduction

Ingenium Virtual Assistant Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including:

  • Name and contact information (email, phone number)
  • Company name and business details
  • Communication preferences
  • Information you provide in forms, inquiries, or communications

2.2 Automatically Collected Information

We may automatically collect certain information when you visit our website:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Respond to your inquiries and fulfill your requests
  • Send you service-related communications
  • Improve our website and services
  • Analyze usage trends and preferences
  • Protect against fraudulent or illegal activity

4. Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA) or UK, you have the following rights:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to our processing of your data

To exercise these rights, please contact us at ingeniumvirtualassistant@zohomail.com

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

7. Third-Party Services

We may employ third-party companies and individuals to facilitate our services. These third parties have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

Ingenium Virtual Assistant Limited

Aberdeen, Scotland, United Kingdom

Email: ingeniumvirtualassistant@zohomail.com

Phone: +44 7526 596522